The major complaints have been the relatively long download, but they are giving us their entire Atlas so we dont have to be on line; great advantage (I do have an excellent internet connection). And, the fact that they are the actual paper maps digitized and not some new fancy app. Again, I find this to be a great advantage, I can zoom in and everything gets bigger no frustration trying to read a highway number that stays the same size no matter how much I zoom. Also, they are completely up to date. All in all, works great for me.
brad333 about Rand McNally Road Atlas, v1.4